How can I contact customer support?

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• How can I contact customer support ?

  Web-Support: Use the support feature within the app for assistance. Email: helpdesk@pennypal.in Send a query to our support email address. OR Click on Client-Code which is on right side Under Click Code – Click on Support Click on Raise Tickets – ...

• How to Raise Tickets – Support ?

  Click on Client-Code which is on right side Under Click Code – Click on Support Click on Raise Tickets – Enter your Query in Short on Subject and Provide more detail under Description Box, If you any attachment like Screenshot or File, Click on ...

• I have done a pay-in in but the amount is still not reflecting in my trading account.

  o If you have done any pay in it should reflect within 7-9 mins. If it is still not reflecting you may contact your Relationship manager or you can drop us a mail at helpdesk@pennypal.in

• What documents are required to open an account ?

  PAN card is mandatory to open an account along with address proof, bank proof and Income proof( In case of FNO segment activation). Additionally your contact number and E mail id information is required. Income Proof (For Future and Options trading) ...